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Managing Your Retirement Account

Our Member Self Service (MSS) site allows you to stay connected by effectively managing your retirement account online and accessing benefit details anytime, anywhere from your computer, a smartphone, or tablet.

Log in to the MSS site with your current User ID and Password or register today. Registration instructions are provided below.

Member Self Service Features

With a few easy steps, members can start the retirement process using Member Self Service. Applying online simplifies what can often feel like an overwhelming process. After completing the online retirement application, additional paperwork will be mailed and must be completed and returned to KPPA in a timely manner.

Carefully read the instructions, enter your PIN, and click the Get Started button. Follow the instructions and review all information before proceeding to the next screen. The Upload Document button on each step of the retirement application allows you to upload required documents. 

Once you have completed the online application, the employer will be notified to complete Section H of the application in Employer Self Service. Section H allows the employer to verify wages, sick leave balances, and/or your accumulated compensatory time. Note: Section H is not required for those members that have been separated from an employer at least three months. 

Upload your required documents instantly using this feature. Birth certificates, driver’s licenses, marriage certificates, and other retirement documents may now be submitted to KPPA from your mobile device, tablet, or personal computer. To upload documents in Member Self Service, click Documents on the home page after you log in.

View and update your contact information including your mailing address, phone numbers, and email address. It is important that you keep your contact information current. Provide your email address to receive announcements and newsletters. 

​Use real-time data to calculate a retirement estimate. The benefit estimator displays your first eligible and first unreduced retirement date or you may enter a different retirement/termination date. You can also change your beneficiary, salary, and service information to customize your estimate. Our instruction sheets for Tier 1 and Tier 2 and for Tier 3 walk you through the steps to calculate a benefit estimate online.

​Review a cost estimate for service you may be eligible to purchase using real-time data, as well as obtain an estimate of monthly payments using an installment plan. Our instruction sheets for Tier 1 and Tier 2 and for Tier 3 walk you through the steps to calculate a service purchase estimate online.

​View your service credit, contributions, and your beneficiary information.

​See an overview of contributions and salaries through the end of the previous fiscal year.

​View or print your Annual Statement, which provides you with a snapshot of your account as of June 30th. 

​Request an account balance letter showing your total service, contributions, and interest.

Register for Self Service:

Go to Click on the LOGIN button at the top, right of the screen. Click on the Member Login button.

Click Register and follow the instructions to complete your registration.

You will create a User ID and Password. Please take note of the password requirements. Your Self Service password:

  • Must be at least 8 characters
  • Can't contain spaces
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have one of the following special characters: @  #  !  %  $
  • Is case sensitive

Request a PIN

A Personal Identification Number, or PIN, is required to take advantage of some Self Service features. Request a new PIN in Step 2 of the registration process. A new PIN will be sent to your mailing address or email on file at KRS. Your previous PIN will be void once a new PIN is requested.

Stay Connected with KPPA

Once you log in, please review your contact information and make sure we have your email address so you receive newsletters and announcements electronically.

Using the Member Self Service (MSS) Website

Log in using the User ID and Password you created during registration.

Under the Account menu, you can access the following:

  • Contact Information - Change contact information such as your email address and phone number.
  • Account Summary - View service credit, contributions, and beneficiary information.
  • Account History - See an overview of contributions, salary, and service through the previous fiscal year.
  • Annual Statement - View and print your Annual Statements from Fiscal Year 2011-2012 forward.

Under the Services menu, you can access the following:

  • Benefit Estimate Calculator - Use current information to calculate a retirement estimate. See Benefit Estimate above for instructions.
  • Service Purchase Estimate - Estimate the cost to purchase eligible service credit using current data.  Calculate monthly payment deductions under an installment plan to purchase the service. See Service Purchase Estimate above for instructions.
  • Account Balance Letter - Issue an account balance letter to your home address or via email to show your total service, contributions, and interest.
  • Apply for Retirement - Submit your retirement application online to begin the retirement process. After completing the online retirement application, additional paperwork will be mailed and must be completed and returned to KPPA in a timely manner.
  • Documents - Upload required documents such as birth certificates, driver's licenses, marriage certificates using this feature.

Access and print forms by clicking on the Available Forms drop down box in the upper right of the Home page and clicking the Open button.

NOTE: The available forms are pre-populated with information specific to the member. Generic forms are available on the Publications and Forms tab on the KPPA website at

How to Register for Self Service Video

Updating Contact Information

Need Help?

If you have any questions about using the self service site, please call us at (502) 696-8800 or (800) 928-4646.

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