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Managing Your Retirement Account

​Our Member Self Service (MSS) site lets you manage your retirement account anytime, anywhere.

Log in at​ with your User ID and Password or register today. Registration instructions are provided below. Please review your contact information and make sure we have your email address, so you receive newsletters and announcements.

Member Self Service Features

​​With a few easy steps, members can let us know they are ready to retire using their Member Self Service account. Applying online simplifies what can often feel like an overwhelming process. After completing the Self Service retirement application, additional paperwork will be provided and must be completed and returned to KPPA by the specified deadline.

Members will need their KPPA-issued Personal Identification Number (PIN) to submit their retirement application through Self Service. The Upload Document button on each step of the retirement application allows you to upload required documents. 

Once you have completed the online application, your employer will be notified to complete Section H (Employer Certification of Leave Balances and Final Salary) of the application in Employer Self Service. Section H requests that your employer verify wages, sick leave balances, and/or your accumulated compensatory time. Note: Section H is not required for members who have been not been employed for least three months. 

Birth certificates, driver’s licenses, marriage certificates, and other retirement documents may be submitted to KPPA from your mobile device, tablet, or personal computer. To upload documents, click Documents on the home page after you log in.

View and update your contact information including your mailing address, phone numbers, and email address. It is important that you keep your contact information current. Provide your email address to receive announcements and newsletters. 

​Use your current account information to calculate a retirement estimate. The benefit estimator displays your first eligible and first unreduced retirement date. You can also change your termination/retirement date, beneficiary, salary, and service information to customize your estimate. Our instruction sheets for Tier 1 and Tier 2 and for Tier 3 walk you through the steps to calculate a benefit estimate online.

​Review a cost estimate for service you may be eligible to purchase using your account information, as well as obtain an estimate of monthly payments using an installment plan. Our instruction sheets for Tier 1 and Tier 2 and for Tier 3 walk you through the steps to calculate a service purchase estimate online.

NEW ENHANCEMENT: Members can recalculate a previously provided service purchase cost that has expired and submit the purchase request through their online account:

Step 1: Initiate the purchase online.

Step 2: KPPA sends an official cost calculation and service purchase paperwork to your Message Center in Self Service.

Step 3: Required documents must be completed and returned to our office by mail, or you may upload documents in Self Service by the due date.

Step 4: KPPA will respond to your request once all documents are received, and your payment is processed, or your Installment Purchase of Service Agreement (IPS) is set up.​

Active members may be eligible to purchase service credit by setting up a payroll deduction using an Installment Purchase of Service Agreement (IPS). Use this calculator to estimate monthly payments and interest.​

​View your service credit, contributions, and beneficiary information.

​See an overview of contributions and salaries through the end of the previous fiscal year.

View or print your Annual Statement, which provides a snapshot of your account as of June 30th.​

​Request an account balance letter showing your total service, contributions, and interest.

Register for an in-person seminar, live retirement webinar, and/or view a benefit fair schedule.​

Access and print forms by clicking on the Available Forms drop-down box in the upper right of the Home page and clicking the Open button.​

NOTE: The available forms are pre-populated with information specific to the member. Blank forms are available here​ under Forms.​

Register for Self Service:

Go to Click on the LOGIN button at the top, right of the screen. Click on the Member Login button.

Click Register and follow the instructions to complete your registration.

You will create a User ID and Password. Please take note of the password requirements. Your Self Service password:

  • Must be at least 8 characters
  • Can't contain spaces
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have one of the following special characters: @  #  !  %  $
  • Is case sensitive

Request a PIN

A Personal Identification Number, or PIN, is required to take advantage of some Self Service features. Request a new PIN in Step 2 of the registration process. A new PIN will be sent to your email or mailing address on file at KPPA. Your previous PIN will be void once a new PIN is requested.

​How to Register for Self Service Video

Updating Contact Information

Need Help?

If you have any questions about using Self Service site, please call us at (502) 696-8800 or (800) 928-4646.

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