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Retiree Self Service

Our Self Service site allows you to effectively manage your account online and access your benefit details 24 hours a day, seven days a week. 

Retiree Self Service is easy to use from your computer, smartphone or tablet. You can log in using your current User ID and Password or register today to access your account online. Once you log in, please review your contact information and make sure we have your email address so you receive newsletters and announcements electronically.

Using Retiree Self Service, retirees can update their email address, change tax withholdings, view their 1099-R, and even submit a Health Insurance Application during Open Enrollment. Please see below for more detail about these and other features.

Retiree Self Service Flyer

How to Register for Self Service:

Go to Click on the LOGIN button at the top right of the screen. Click on the Retiree Login button.

Click Register and follow the instructions to complete your registration.

You will create a User ID and Password. Please take note of the password requirements. Your Self Service password:

  • Must be at least 8 characters
  • Is case-sensitive
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have at least one number
  • Must have one of the following special characters: @  #  !  %  $
  • Can't contain spaces

Request a PIN

A Personal Identification Number, or PIN, is required to take advantage of some Self Service features. Request a new PIN in Step 2 of the registration process. A new PIN will be sent to your mailing address or email on file at KPPA. Your previous PIN will be void once a new PIN is requested.

Stay Connected with KPPA

Once you log in, please review your contact information and make sure we have your email address so you can receive newsletters and announcements.

Using the Retiree Self Service (RSS) Website

Log in using the User ID and Password you created during registration.

Under the Account menu, you can access the following:
Contact Information - Change contact information such as your phone numbers and email.
Account Summary - View your retirement option, monthly benefit amount and beneficiary information.
Payment History - A breakdown of your payment information and history is available online once the payment has been processed.
Direct Deposit - View and update your direct deposit information. Please be aware changing your deposit information may result in a physical check being mailed until the new deposit begins.
Tax Information - 1099Rs are available online as soon as they have been processed, offering a preview of your tax information. You can also get an estimate of your tax withholding before submitting any changes online.

Under the Services menu, you can access the following:
Income Verification - Request a letter showing your current retirement benefit be mailed or emailed to you.
Health Insurance Verification - View and print proof of health insurance or request a letter be mailed or emailed to you.
Documents - Upload required documents such as birth certificates, driver's licenses, and marriage certificates using this feature.

Under Health Insurance Enrollment, you can access the following:
View Health Insurance Enrollment - Check the details of your health insurance enrollments and enroll online during the Open Enrollment period.

How to Register for Retiree Self Service Video


Updating Contact Information

Need Help?

If you have any questions about using the self service site, please call us at (502) 696-8800 or (800) 928-4646.

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