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Retiree Self Service

​​​​Our Retiree Self Service site allows you to effectively manage your account anytime, anywhere. 

Log in at​ with your User ID and Password or register today. Registration instructions are provided below. Please review your contact information and make sure we have your email address, so you receive newsletters and announcements.

Retiree Self Service Flyer

​Retiree Self Service Features

View and update your contact information including your mailing address, phone numbers, and email address. It is important that you keep your contact information current. Provide your email address to receive announcements and newsletters.​

View your retirement option, monthly benefit amount and beneficiary information.​

Upload required documents such as birth certificates, driver's licenses, and marriage certificates using this feature.​

A breakdown of your payment information and history is available online once the payment has been processed.​

View and update your direct deposit information. Please be aware changing your deposit information may result in a physical check b​​​​eing mailed until the new deposit begins.​

​1099Rs are available online as soon as they have been processed, offering a preview of your tax information. You can also get an estimate of your tax withholding before submitting any changes online.

​Request a letter showing your current retirement benefit be mailed or emailed to you.

​View and print proof of health insurance or request a letter be mailed or emailed to you.

​Check the details of your health insurance enrollments and enroll online during the Open Enrollment period.

​Retirees may be eligible to make changes to their account beneficiary and/or payment option under certain circumstances. This tool will help you determine if you qualify and initiate the process to update your account.​

​Register for an in-person seminar, live retirement webinar, and/or view a benefit fair schedule.

Access and print forms by clicking on the Available Forms drop-down box in the upper right of the Home page and clicking the Open button.

NOTE: The available forms are pre-populated with information specific to the member. Blank forms are available here​ under Forms.​​

How to Register for Self Service

Go to Click on the LOGIN button at the top right of the screen. Click on the Retiree Login button.

Click Register and follow the instructions to complete your registration.

You will create a user ID and Password. Please take note of the password requirements. Your Self Service password:

  • Must be at least eight characters
  • Is case-sensitive
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have at least one number
  • Must have one of the following special characters: @ # ! % $
  • Cannot contain spaces

Request a PIN

A Personal Identification Number, or PIN, is required to take advantage of some Self Service features. Request a new PIN in step 2 of the registration process. A new PIN will be sent to your mailing address or email on file at KPPA. Your previous PIN will be void once a new PIN is requested.

How to Register for Retiree Self Service Video


Updating Contact Information

Need Help?

If you have any questions about using the self service site, please call us at (502) 696-8800 or (800) 928-4646.

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